Make sure product is not in standing water, or covered with snow as this will soften paint and cause paint to separate from product. Before cleaning product make sure figures are completely dry. Wipe with a soft cloth or paper towel. To remove bird droppings or stubborn stains use a damp cloth. DO NOT use soap, chemicals, detergents or hoses. Store in the shipping cartons in a dry location. When setting up product make sure each figure is stable and will not be blown over by the wind. Security plates provided for securing to the ground.

TRUCK SHIPPING OF LARGE ITEMS

Many of our large outdoor Nativity Sets and outdoor decoration figures are too heavy and bulky for UPS or FedEx and must be delivered by truck. These items are shipped on wood pallets and are delivered by appointment. The average cost of this delivery service is 20 to 25% of the product cost in the eastern and mid-western US, except for Florida at 35%. Texas can budget 30% of product cost for most of the State with 40% for the far west.US West coast should budget 40 to 50% of product cost. Please use these percentages to estimate the total landed cost of this purchase. Also, please note that we are charging you what the trucking companies are charging us. These percentage shipping cost averages apply to residential and limited access delivery locations. Limited access locations, as defined by the trucking companies include, churches, office buildings, schools, hospitals and military bases. Shipments to commercial locations with loading dock or fork lift will cost about $60 less.

Costs to deliver to Canada may be higher and will require the use of a customs broker and the payment of PST, GST and brokerage fees. Please call 888 900 2073 for details.

Shipments to Alaska, Hawaii and Puerto Rico will require special arrangements involving ships and must be specially quoted. Please call our Logistics Department at 888 900 2073 for details.

Truck shipping rates are greatly affected by the cost of oil as it impacts the cost of gasoline and diesel fuel used by the trucks. As a result, freight rates change weekly or even more often and should be verified before shipment.

When you call our Logistics Department at 888 900 2073 for a US shipping quote, please provide the item number, your name and zip code and a phone number where you can be sure to be reached during the day. We will try to provide you with a US truck shipping quote within 30 minutes during our working hours of 8:30 to 5:00 Eastern time, Monday through Friday.